Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you use Elite Hockey HQ.

We only collect the information necessary to provide our services and improve your experience. We do not sell your data to third parties, and we share it only as needed to operate the app.

Information We Collect

Depending on how you interact with Elite Hockey HQ, we collect different types of information to deliver our services and keep your account secure. This may include your name, email address, team or organization details, billing information, workout preferences, performance metrics, and technical data such as device identifiers, browser type, and usage logs.

We also gather aggregated insights about how features are used so we can improve training programs and optimize the platform. Aggregated data is de-identified and does not reveal who you are.

How We Use Your Data

We process your data to provide a tailored training experience, ensure the platform functions properly, and communicate with you about relevant updates. Typical uses include:

• Authenticating your account and keeping your sessions secure.
• Delivering personalized training plans, recommendations, and performance analytics.
• Responding to support requests, sending critical service notifications, and sharing optional product tips.
• Analyzing platform performance and developing new features that better serve the hockey community.

We rely on legitimate interests, contractual necessity, and, where required, your consent as the legal bases for processing personal data.

Data Sharing and Third Parties

We limit sharing to trusted partners who help us provide our services, such as cloud hosting providers, analytics services, payment processors, and customer support tools. These partners must adhere to strict confidentiality and security obligations and may only use your data in line with our instructions.

We may disclose information if required by law, to protect the safety of our users, or to defend our legal rights. We do not sell personal data and we prohibit partners from using it for their own marketing.

Data Security

Safeguarding your information is central to how we operate. We apply administrative, technical, and physical safeguards that are designed to protect against unauthorized access, loss, misuse, or alteration. This includes role-based access controls, encryption in transit and at rest where applicable, regular security reviews, and employee privacy training.

Your Choices and Rights

You can access and update many account details directly within the platform. If you need to review, correct, export, or delete additional information, contact us and we will respond promptly in line with applicable laws. You may also opt out of non-essential communications at any time by using the unsubscribe link in our emails or adjusting your notification settings.

Data Retention and Transfers

We retain personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it. If we transfer information across borders, we do so in accordance with relevant data protection laws and implement safeguards such as standard contractual clauses.

If you have any questions or concerns about this policy, please contact us at support@elitehockeyhq.com.